Evacuation procedures in the event of fire in high-rise buildings

Dear valued residents!

Recently, we found and noted that there were several incidents of activation of the fire alarm bells which occurred in the apartment units at Ruby, Topaz & Sapphire Towers which caused confusion and anxiety for some residents. The main cause of the fire alarm were: residents forgot to turn off the gas stove after cooking; overcooked their food which caused smoke and heat or burnt light bulbs which activated the smoke detector inside the unit and activated the fire alarm bells in the whole building etc.

Normally, when the fire alarm system is activated in the building, our Security Officers and Technician staff will quickly check and identify the location source of the activation and determine if there was a fire and will try to put out the fire is there was one and will also silence the alarm bell as soon as is possible. However, if the false alarm situation occurs frequently in the building, it will cause inconvenience and panic for all residents and in the long run, residents would not respond positively in the event of a real emergency. In order to assist residents to identify the emergency situations which occur in the building, the Management Office wish to inform you about the Evacuation Procedures in the event of Fire! Emergency in high-rise buildings. We hope this information could provide the necessary guidelines & directions to all residents in the event of a fire or emergency.

In addition. the Management Office will organize 02 presentations to residents about the evacuation procedures and some matters for your attention when there is a fire in the building on next coming Saturday morning, 11th Feb & 25th Feb 2012, from 09.00am to 10.00am. Residents who wish to join the presentation, please contact our receptionist at your Tower or send email request to vhoangtrarn@savills.com.vn for registration so that we could make the necessary arrangement.

We thank you in advance for your support and cooperation on this matter to ensure that all of us know and is familiar with what to do in the event of a real emergency situation.

Yours faithfully,
Allan Sing Property Manager

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